InkJoy Gel: Restoring Color Integrity at Scale
papermate case study
Multi-Material Color Correction
Resolved systemic CMF breakdown across design, materials, and manufacturing, enabling global launch of a flagship product that exceeded sale stargets by 500%.
When
2016
the CHALLENGE
InkJoy Gel was a high-visibility launch within Newell’s Writing division, designed to deliver a vibrant, expressive color experience through both ink and product design.

Midway through development, the program stalled.

Color execution had broken down across leadership, design, and manufacturing:
•  Executive leadership rejected the existing product color direction
•  No defined color target system existed
•  Product colors lacked harmony across the assortment
•  Transparent PC and TPE overmold interactions created a severe mismatch
•  Materials appeared inconsistent once assembled
•  The product could not move forward to production
THE INTERVENTION
Brought in mid-process to diagnose and rebuild the CMF system from first principles.

Key actions included:
•  Identified root cause as system failure—not simple color matching
•  Rebuilt the product color architecture independent of ink color targets
•  Established harmonious color relationships across the full assortment
•  Developed 14 prototype variations to calibrate transparency and tint strength
•  Aligned transparent PC, TPE overmold, and ABS components for assembled visual consistency
•  Partnered with overseas factory to translate prototypes into manufacturable standards
•  Later rebuilt all 14 colors during supplier transition and manufacturing repatriation to the U.S.

THE OUTCOME
•  Approved by executive leadership
•  Successfully launched globally
•  Exceeded sales targets by 500%
•  
Achieved production scale of 1 unit every 1.25 seconds

STRATEGIC IMPACT
This engagement transformed a stalled product launch into a scalable, manufacturing-ready color system.

It demonstrated that:
•  CMF is system design—not color selection
•  Multi-material products require integrated visual engineering
•  Prototyping is essential when transparency and tint behavior are involved
•  Manufacturing alignment must be intentionally built into the process

KEY TAKEAWAY
When CMF breaks down across materials, teams, and leadership, the issue is rarely aesthetic; it is systemic.

My role was to rebuild the system so the product could move forward.


Comparison of Pantone color swatches before and after CMF intervention showing disorganized colors and incomplete palette before versus aligned and complete colors after with labeled swatches.Display of 14 Pantone color swatches with two transparent tints each, labeled with yellow and pink sticky notes, alongside an image of paint cans used for prototyping colors.Fourteen colorful pens arranged in a gradient from pink to purple, alongside corresponding color swatches for color harmony.Paper Mate Ink Joy Case Study 14 colors launched